{"id":5984,"date":"2026-10-26T14:07:00","date_gmt":"2026-10-26T11:07:00","guid":{"rendered":"https:\/\/silverely.com\/customer-care\/"},"modified":"2026-10-26T16:05:48","modified_gmt":"2026-10-26T13:05:48","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/silverely.com\/tr\/customer-care\/","title":{"rendered":"M\u00fc\u015fteri Hizmetleri"},"content":{"rendered":"<div class=\"container\" style=\"max-width:860px;margin:40px auto;line-height:1.8\">\n<h2>M\u00fc\u015fteri Hizmetleri<\/h2>\n<p>Thank you for visiting Silverely. Every piece is handcrafted in 925 sterling silver with natural gemstones, and we are committed to a smooth, pleasant shopping experience from your first question to the day your jewelry arrives.<\/p>\n<h3>Questions &amp; Support<\/h3>\n<p>Questions about our products, materials, sizing or your order? Email us at <a href=\"mailto:info@silverely.com\">info@silverely.com<\/a> or message us on <a href=\"https:\/\/www.instagram.com\/silverely_designs\/\" target=\"_blank\" rel=\"noopener\">Instagram<\/a>. We reply within 1 business day.<\/p>\n<h3>Shipping &amp; Delivery<\/h3>\n<ul>\n<li>Orders ship within 1\u20133 business days. Made-to-order and custom pieces may take longer; the estimated time is shown on each listing.<\/li>\n<li>Free shipping on all U.S. orders.<\/li>\n<li>Every order is carefully packaged in a gift-ready jewelry box and a tracking number is emailed once your order ships.<\/li>\n<\/ul>\n<h3>Returns &amp; Exchanges<\/h3>\n<ul>\n<li>You may return unworn items in their original condition and packaging within 30 days of delivery for a refund or exchange.<\/li>\n<li>To start a return, email <a href=\"mailto:info@silverely.com\">info@silverely.com<\/a> with your order number. Return shipping is paid by the customer unless the item arrived damaged or incorrect.<\/li>\n<li>Refunds are issued to the original payment method within 5\u201310 business days after we receive the item.<\/li>\n<li>Custom, engraved or personalized pieces and resized rings are final sale.<\/li>\n<\/ul>\n<h3>Product Information<\/h3>\n<p>We strive to provide accurate descriptions and photos. Natural gemstones vary slightly in color, pattern and appearance, which makes each piece unique.<\/p>\n<h3>Your Satisfaction Matters<\/h3>\n<p>If anything is not right with your order, please contact us first and we will do our best to make it right.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Customer Care Thank you for visiting Silverely. Every piece is handcrafted in 925 sterling silver with natural gemstones, and we are committed to a smooth, pleasant shopping experience from your first question to the day your jewelry arrives. Questions &amp; Support Questions about our products, materials, sizing or your order? Email us at info@silverely.com or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5984","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/silverely.com\/tr\/wp-json\/wp\/v2\/pages\/5984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silverely.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/silverely.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/silverely.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/silverely.com\/tr\/wp-json\/wp\/v2\/comments?post=5984"}],"version-history":[{"count":1,"href":"https:\/\/silverely.com\/tr\/wp-json\/wp\/v2\/pages\/5984\/revisions"}],"predecessor-version":[{"id":5990,"href":"https:\/\/silverely.com\/tr\/wp-json\/wp\/v2\/pages\/5984\/revisions\/5990"}],"wp:attachment":[{"href":"https:\/\/silverely.com\/tr\/wp-json\/wp\/v2\/media?parent=5984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}